Stop me if this sounds familiar. A past customer has just written a malicious review about you or your company on Google. The review, however, is neither a fair nor accurate portrayal of your company or the services offered to your customers. Rather, the bad review crosses the line from “constructive criticism” to outright false…
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Back in August 2015 we wrote about the new Florida anti-SLAPP law that was updated and expanded on July 1, 2015. The law was intended to discourage the filing of frivolous “SLAPP” lawsuits filed to chill free speech. The law, embodied in section 768.295, Florida Statutes, created a new (as of 2015) procedure whereby defendants in SLAPP suits…
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The Internet and smartphone apps often seem like a wide-open forum for consumers to provide opinions on businesses, restaurants, and services. Through Facebook, Google, Yelp, and other review services, consumers speak their minds about all kinds of services and goods. As reviews become more plentiful, however, so do disputes regarding same. Where the reviews reach the…
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