Posts Tagged :

online reviews

Consumer Review Fairness Act
864 506 Cynthia Conlin

What is the Consumer Review Fairness Act?

EARLIER THIS year, a new federal law went into effect designed to prevent businesses from keeping their customers from writing negative reviews or turning over, to the business, the copyright ownership of their reviews. The Consumer Review Fairness Act (CRFA), 15 U.S.C. § 45b, provides that if a contract prohibits or restricts the ability of someone to…

read more
800 533 Cynthia Conlin

Previously Removed RipOff Report links reappearing in Google

RipOff Report recently underwent a subtle change that has caused reports Google previously removed from its search engine — even based on court orders — to reappear, without many people realizing it. RipOff Report is a website notorious for refusing to remove defamatory “reviews” in the name of free speech. It hosts more than just honest consumer reviews. Many…

read more
How to Get Bad Reviews off Google
1 1 Tony Pagán, Jr.

How to Get a Bad Review off Google

Stop me if this sounds familiar. A past customer has just written a malicious review about you or your company on Google. The review, however, is neither a fair nor accurate portrayal of your company or the services offered to your customers. Rather, the bad review crosses the line from “constructive criticism” to outright false…

read more